This Privacy Policy clearly explains how your personal information is collected, stored, and kept secure on the Duel7 platform. Please read it carefully before using the platform.
Duel7 (https://duel7.onl) is an online gaming platform. We take the privacy of our players seriously. This Privacy Policy ("Policy") explains how Duel7 collects, uses, stores, and protects your personal information.
This Policy applies to all users of Duel7's website, mobile app, and other services. By creating or using an account on our platform, you agree to this Privacy Policy Will be considered as acceptance.
Duel7 never sells your personal information to third parties. Our data practices comply with international privacy standards.
This Policy was written with users in Bangladesh in mind. In the event of any dispute, the English version shall be considered the authoritative version. For any questions regarding this Privacy Policy, please contact our support team.
Duel7 collects certain personal information to improve our services and maintain a safe gaming environment. We only collect data that is strictly necessary.
| Type of Data | What Is Collected | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, phone number | At Registration |
| Financial Information | BKash/Nagad/Rocket number, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, browser type, device information | During Platform Use |
| Gaming Information | Game history, bet amounts, and win/loss records | During Gameplay |
In addition to the above, Duel7 automatically collects certain technical data such as cookies, log files, and session data. This information is used to improve site performance.
Duel7 uses your personal information only for specific, legitimate purposes. We use your data for the following:
Duel7 never sells or rents your information to third parties for advertising purposes. Your privacy is not a commodity to us.
You can opt out of promotional emails or SMS at any time. However, we are unable to stop sending important account-related messages.
The Duel7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform.
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
You can manage cookies in Chrome, Firefox, or Safari by going to Settings → Privacy → Cookies. On mobile, cookie preferences can also be controlled through the app settings.
Duel7 employs industry-leading security measures to protect your personal information. Our security infrastructure operates 24 hours a day.
In the event of a data breach, Duel7 will notify affected users within 72 hours and take immediate steps to resolve the issue.
Duel7 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | Financial Regulations & Audits |
| Gaming History | 3 Years | Dispute Resolution & Analytics |
| Cookie Data | At the end of a session or up to 1 year, whichever comes first | Remembering User Preferences |
| Support Contact | 2 Years | Service Quality Improvement |
Once the retention period expires, data is securely deleted or irreversibly anonymized. Some data may be retained longer due to legal obligations.
As a Duel7 user, you have certain rights over your own data. We respect these rights and will cooperate with any request you make.
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your personal data under certain conditions.
You may request that data processing be temporarily suspended in certain circumstances.
You can request a copy of your data in a portable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data.
Duel7 is an adults-only gaming platform. Use by anyone under 18 is strictly prohibited. We do not knowingly collect any information from minors.
If we discover that an account has been created by someone under the age of 18, that account will be closed immediately and all associated data will be deleted.
An age verification process is used at registration. If a parent or guardian believes their child is using our platform, please notify our support team immediately.
Duel7 reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in advance by email or through a platform notification.
Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. We recommend reviewing this page periodically.
Email: [email protected] — Our support team is available 24/7 for any privacy-related questions or requests.
Here is an overview of the steps we take to protect your privacy.
Every transaction and login is secured with bank-grade SSL encryption. Third parties cannot access your data.
Duel7 never sells your personal information to advertisers or third parties. Your data belongs to you alone.
Documents submitted for identity verification are stored in encrypted storage and accessible only to authorized personnel.
Independent security experts regularly audit our systems and identify any vulnerabilities.
OTP verification at login prevents unauthorized access to your account. No one can get in without your phone.
For any privacy-related concerns, our Bangla-speaking support team is available 24/7 to assist you.
Read our Privacy Policy? Now register with Duel7 and enjoy your favorite games in a completely secure environment.